Infosys BPM Hiring 2026: Technology Support Executive | Freshers | 0–2 Years
Infosys BPM Hiring 2026: Technology Support Executive | Freshers | 0–2 Years
Infosys BPM Hiring 2026 is a career opportunity for graduates looking to begin or grow their career in technology support. The current opportunity is for the position of Technology Support Executive in Bangalore and is suitable for candidates with 0–2 years of experience.
According to the recruitment details provided, candidates from the 2023, 2024, 2025 and 2026 batches can consider this opportunity. Applicants should have a bachelor's degree or be graduates and should be interested in technical support, troubleshooting and customer-focused technology services.
Infosys BPM Technology Support Executive – Quick Details
| Particular | Details |
|---|---|
| Company | Infosys BPM |
| Job Role | Technology Support Executive |
| Qualification | Any Graduate / Bachelor's Degree |
| Experience | 0–2 Years |
| Eligible Batches | 2023, 2024, 2025 & 2026 |
| Location | Bangalore, Karnataka |
| Salary | ₹3–₹5 LPA (Expected) |
| Job Type | Full-Time |
| Application Mode | Online |
About Infosys BPM
Infosys BPM is the business process management arm of Infosys. The organization provides business process and technology-enabled services to clients across different industries.
A technology support position can provide graduates with practical exposure to technical troubleshooting, application support, issue resolution, customer communication and enterprise technology environments.
For freshers, this type of role can be a useful entry point into the IT industry and may help build a foundation for future careers in technical support, application support, IT operations, service desk, testing and other technology roles.
Infosys BPM Hiring 2026 – Eligibility Criteria
Based on the recruitment information provided for this opening, candidates should meet the following criteria:
- Qualification: Any Graduate / Bachelor's Degree.
- Experience: 0–2 years.
- Eligible Batches: 2023, 2024, 2025 and 2026.
- Location: Bangalore.
- Technical Interest: Candidates should be interested in technology and troubleshooting.
- Communication: Good communication skills can be beneficial for support-related roles.
What Does a Technology Support Executive Do?
A Technology Support Executive generally helps users or customers resolve technology-related issues and ensures that reported problems are handled efficiently.
Depending on the assigned project, responsibilities may include:
- Understanding and responding to technical support requests.
- Identifying the root cause of common technical problems.
- Providing first-level troubleshooting assistance.
- Following established support procedures.
- Recording and updating issue information.
- Escalating complex issues to the appropriate technical team.
- Following service-level and quality requirements.
- Communicating clearly with users or customers.
- Maintaining accurate support documentation.
- Learning new applications, tools and processes used by the client.
The exact responsibilities may differ depending on the project or process assigned after selection.
Skills Required for Technology Support Executive
Technical Skills
- Basic computer knowledge
- Windows and operating-system fundamentals
- Basic networking concepts
- Internet and browser troubleshooting
- Application troubleshooting
- Basic hardware and software concepts
- Understanding of common IT issues
- Logical problem-solving
Soft Skills
- Good verbal communication
- Active listening
- Customer-handling skills
- Problem-solving ability
- Patience and professionalism
- Ability to work under pressure
- Teamwork
- Willingness to learn
Infosys BPM Technology Support Executive Salary
The salary mentioned in the recruitment information provided for this opportunity is approximately ₹3 LPA to ₹5 LPA. However, this should be treated as an expected salary range and not an officially confirmed Infosys BPM compensation figure.
The actual salary may depend on factors such as job level, experience, location, business process, candidate profile and company compensation policies. Candidates should consider the salary mentioned in the official offer or recruitment communication as the final figure.
Why Freshers Should Consider This Opportunity
A technology support role can help fresh graduates gain practical experience in an enterprise environment while developing both technical and professional skills.
- Opportunity to begin a career in the IT industry.
- Exposure to real-world technical issues.
- Improvement in troubleshooting skills.
- Experience working with business applications.
- Development of professional communication.
- Opportunity to understand IT support processes.
- Potential foundation for future technology careers.
Possible Selection Process
The exact recruitment process may vary based on the position and hiring requirements. Candidates should follow the instructions mentioned in the official job posting.
A typical support-role recruitment process may include:
- Online Application: Submit your details and resume through the official careers portal.
- Resume Screening: The recruitment team reviews your qualification and profile.
- Assessment: An aptitude, communication or technical assessment may be conducted depending on the role.
- Technical/Operations Interview: Candidates may be asked about troubleshooting and basic technology concepts.
- HR Discussion: The discussion may cover communication, career goals, availability and other general topics.
- Final Selection: Selected candidates receive further instructions regarding onboarding.
Note: The above is general preparation guidance and should not be considered a guaranteed sequence for this specific opening.
Infosys BPM Technology Support Interview Questions
Freshers can prepare for questions such as:
- Tell me about yourself.
- Why do you want to join Infosys BPM?
- Why are you interested in technology support?
- What is technical troubleshooting?
- What is an IP address?
- What is DNS?
- What is the difference between HTTP and HTTPS?
- How would you troubleshoot an internet connectivity issue?
- What would you do if an application is not opening?
- How would you handle an angry user?
- What would you do if you don't know the solution to a customer's problem?
- How do you prioritize multiple support requests?
- What is an operating system?
- What is the difference between RAM and storage?
- Are you comfortable working from the Bangalore location?
How to Prepare for the Infosys BPM Interview
1. Revise Basic IT Concepts
Focus on computer fundamentals, operating systems, networking basics, browsers, applications and common troubleshooting techniques.
2. Practise Communication
Support professionals need to communicate clearly. Practise answering interview questions in a simple and structured way.
3. Learn Troubleshooting Methodology
When answering technical scenarios, explain your troubleshooting process step by step instead of immediately suggesting a solution.
4. Prepare Customer Scenarios
Think about situations involving frustrated users, repeated issues, urgent requests and problems that need escalation.
5. Know Your Resume
Be prepared to explain every skill, certification, project and technology mentioned on your resume.
Resume Tips for Freshers
- Keep your resume concise and professional.
- Highlight relevant technical skills.
- Mention academic or personal technology projects.
- Add genuine certifications.
- Highlight communication and problem-solving skills.
- Include internships if applicable.
- Do not list technologies you cannot explain.
How to Apply for Infosys BPM Hiring 2026
Eligible candidates can apply online using the Infosys careers link provided for the Technology Support Executive position.
Important Safety Tips for Job Seekers
- Apply through the official Infosys careers website.
- Never pay money for an interview or job offer.
- Do not share OTPs or passwords with recruiters.
- Be careful with unofficial WhatsApp or Telegram job offers.
- Verify recruiter communication through official company channels.
- Read the complete job description before submitting your application.
Frequently Asked Questions
What is the role in Infosys BPM Hiring 2026?
The role is Technology Support Executive with Infosys BPM.
Who can apply for the Infosys BPM Technology Support Executive role?
The recruitment information provided for this opening states that graduates with a bachelor's degree and candidates with 0–2 years of experience can apply, with the listed eligible batches being 2023, 2024, 2025 and 2026.
What is the location of this Infosys BPM job?
The location mentioned for the opportunity is Bangalore, Karnataka.
What is the expected salary?
The expected salary mentioned in the recruitment information is ₹3–₹5 LPA. This is not an officially confirmed salary and candidates should verify the compensation offered during recruitment.
Can freshers apply?
Yes. The provided recruitment details specifically indicate an experience range of 0–2 years and include the 2023–2026 batches.
What skills should freshers learn for technology support?
Freshers should focus on computer fundamentals, operating systems, networking basics, application troubleshooting, communication and problem-solving.
Where can I apply?
Candidates can apply through the Infosys careers link provided in the How to Apply section of this article.
Conclusion
Infosys BPM Hiring 2026 for Technology Support Executive is an opportunity for graduates and early-career professionals who want to start a career in technology support. The provided recruitment details mention 0–2 years of experience, eligible batches from 2023 to 2026 and a Bangalore location.
Candidates interested in this role should prepare their technical fundamentals, communication skills and troubleshooting approach before applying. Make sure your resume accurately reflects your education, technical skills and projects.
If you meet the requirements, apply through the official Infosys careers portal and verify all job details before completing your application.