Tech Mahindra Hiring 2026: International Voice Process Executive | Hyderabad
Tech Mahindra Hiring 2026: International Voice Process Executive in Hyderabad
Tech Mahindra has been listed for an International Voice Process Executive recruitment drive in Hyderabad. The opportunity is intended for candidates interested in international customer support, inbound calling and customer query resolution.
The related job listings report an experience range of 1–4 years. Candidates should have strong spoken English and be comfortable with rotational shifts, including night shifts. The role is described as work from office in Hyderabad.
Application status: The associated virtual-drive announcements mention October 5–10, 2026. As the advertised drive period is ending, check the original Naukri listing and confirm with the recruiter whether applications and interview slots remain open before proceeding.
Tech Mahindra Recruitment 2026 – Job Overview
| Company | Tech Mahindra |
|---|---|
| Job Role | International Voice Process Executive |
| Job Location | Hyderabad, Telangana |
| Recruitment Type | Virtual drive, as advertised |
| Experience | 1–4 years, as reported in the listing |
| Process | International voice / inbound customer support |
| Work Mode | Work from office, according to related listings |
| Shift | Rotational shifts; night-shift flexibility may be required |
| Salary | Not independently confirmed; see salary section below |
| Interview Dates | Reported as October 5–10, 2026; confirm current availability |
| Application Source | Naukri job listing |
About the Job Role
An International Voice Process Executive communicates with customers from other countries over telephone calls. The employee listens to customer concerns, provides accurate information, resolves service-related issues and records interactions in the company's customer management systems.
This role is generally suited to candidates who are confident speaking English, can handle customer conversations professionally and are comfortable working in a customer service environment.
Eligibility Criteria
Review the following requirements before applying. Confirm the exact criteria with the recruiter because job advertisements and hiring conditions can change.
- Work experience: Related listings indicate 1–4 years of experience, with at least one year in an international voice process mentioned in some announcements.
- Communication: Good spoken English and the ability to understand customer concerns.
- Calling experience: International inbound calling experience may be required for this particular opening.
- Shift flexibility: Willingness to work rotational shifts, including night shifts if assigned.
- Work location: Candidates should be prepared to work from the Hyderabad office if this requirement is confirmed.
- Joining availability: Ask the recruiter whether immediate joiners or candidates serving notice periods are eligible.
Freshers: Do not assume freshers are eligible for this specific vacancy. Related listings for this drive indicate that prior international voice experience is required. Confirm the eligibility criteria in the original job advertisement.
Job Responsibilities
The responsibilities of an International Voice Process Executive may include the following:
- Handle inbound calls from international customers.
- Understand customer questions, complaints and service requests.
- Provide clear and accurate information about products, services and policies.
- Resolve customer concerns within the defined process guidelines.
- Record customer conversations, actions and outcomes in the appropriate system.
- Escalate complex issues to the relevant support team.
- Maintain professional communication and customer service standards.
- Meet assigned quality, productivity and customer satisfaction targets.
- Follow company policies and customer data protection procedures.
Expected Salary and Benefits
Third-party listings associated with similar Tech Mahindra international voice openings in Hyderabad report salary ranges around ₹2.5 lakh to ₹4.5 lakh per annum, sometimes with performance-based incentives. These figures are not a confirmed salary offer for this exact Naukri vacancy.
Your final compensation, if selected, may depend on relevant experience, current compensation, interview performance and the specific process.
- Ask for the fixed annual compensation and variable-pay breakdown.
- Confirm whether incentives are guaranteed or performance-based.
- Ask whether transport is provided for night shifts and whether any conditions apply.
- Confirm the number of working days, weekly offs and shift timings.
- Request the official offer details in writing before accepting the position.
Salary note: Do not treat third-party salary estimates as an official Tech Mahindra offer. Confirm the package directly with an authorised recruiter.
Work Location and Shift Details
Related announcements describe the position as work from office in the Hitech City or Madhapur area of Hyderabad. The interview may be virtual, but that does not mean the job itself is remote.
Before attending an interview, confirm the exact office address, shift timings, transport availability, weekly offs and joining date. Do not travel to an address that has not been confirmed through a reliable recruitment channel.
How to Apply for Tech Mahindra Jobs
- Open the original Naukri job listing using the link below.
- Read the full description and check whether the vacancy is still accepting applications.
- Review the experience, communication and shift requirements.
- Update your resume with relevant customer support or international voice process experience.
- Use the application option available on the listing, if it is still active.
- If contacted by a recruiter, verify their identity and confirm the interview date, time and joining location.
- Attend the interview only after confirming the details through a trusted channel.
Documents to Keep Ready
- Updated resume
- Government-issued identity proof, if requested through a verified process
- Educational certificates, if applicable
- Employment and experience details
- Recent salary slips, if requested by a verified recruiter
- Notice period and joining availability details
Share personal documents only when necessary and only through verified recruitment channels. Never share OTPs, passwords or banking PINs during recruitment.
Interview Preparation Tips
For an international voice process interview, practise speaking clearly, listening carefully and explaining how you would handle customer concerns.
Common Interview Questions
- Tell me about yourself and your previous work experience.
- What do you understand by an international voice process?
- How would you handle an angry customer?
- What would you do if you could not immediately resolve a customer's problem?
- How do you maintain professionalism during a difficult conversation?
- Are you comfortable working rotational or night shifts?
- How do you manage multiple customer requests while maintaining quality?
- Why are you interested in this customer support role?
Tips for a Better Interview
- Speak at a steady pace and pronounce words clearly.
- Listen to the complete question before answering.
- Use examples from your previous customer service experience.
- Explain how you would show empathy while following company policies.
- Be honest about your experience, current salary and joining availability.
- Test your internet connection and microphone if the interview is online.
Important Recruitment Safety Tips
- Use the original job listing to verify the vacancy and its current status.
- Confirm the recruiter's identity and official company association.
- Do not pay registration, interview, training or job-confirmation fees.
- Do not install unknown applications or share screen access at a recruiter's request without independently verifying the purpose.
- Do not rely on salary or benefits advertised by unrelated third-party websites as guaranteed terms.
Frequently Asked Questions
1. Which company is hiring?
The supplied Naukri listing is titled for a Tech Mahindra International Voice Process Executive virtual drive in Hyderabad. Check the original listing to confirm the employer and recruiter details.
2. What experience is required?
The listing title indicates 1–4 years. Related announcements mention a minimum of one year of international voice process experience. Confirm the exact requirement before applying.
3. Can freshers apply?
Related announcements for this drive indicate that freshers may not be eligible. Check the original listing or ask the recruiter to confirm.
4. What is the salary?
Related third-party listings report approximately ₹2.5–₹4.5 LPA, potentially with incentives. This is an estimate and not a verified salary offer for the exact vacancy.
5. Is this a work-from-home job?
The virtual drive refers to the interview format. Related listings describe the job itself as work from office in Hyderabad. Confirm the final work arrangement with the recruiter.
6. When is the virtual drive?
Related announcements show October 5–10, 2026. As the advertised period is ending, check whether the recruiter is still accepting applications or offering interview slots.
7. Where can candidates check the job details?
Use the original Naukri listing: Tech Mahindra International Voice Process Executive – Hyderabad.
Conclusion
The Tech Mahindra International Voice Process Executive listing may interest candidates with international customer support experience and strong English communication skills. Before applying, verify the current vacancy status, eligibility, salary, shift requirements and work location through the original listing and an authorised recruiter.
Disclaimer: This article is for informational purposes. Job details and salary estimates may change and have not all been independently confirmed for the exact vacancy. The hiring company makes the final decision regarding eligibility, compensation and selection. Always use trusted recruitment channels.